HIES Consumer Protection
Infinity Renewables is fully accredited with HIES, providing our customers with the strongest consumer protection in the renewables industry. HIES ensures that every installation meets rigorous standards for performance, quality and customer care.
- Deposit and stage-payment protection
- Insurance-backed guarantees
- Free access to dispute resolution
- Strict installation and customer-care standards
MCS Certified Installer
Infinity Renewables is fully MCS Certified, ensuring every installation meets the highest UK standards for renewable technology performance, safety and system design. MCS certification is the gold standard for solar and battery installations in the UK.
- UK’s official certification for solar and battery systems
- Ensures systems are designed, installed and commissioned properly
- Required for Smart Export Guarantee (SEG) payments
- Guarantees high-quality, safe and efficient installations
NIC EIC Approved Contractor
Infinity Renewables is an NIC EIC Approved Contractor, a certification that demonstrates the highest level of electrical competence, safety and compliance. Our installations are carried out by qualified engineers who meet the strict technical standards required by the NIC EIC.
- Recognised national standard for electrical safety
- Regular inspections of our engineers and work quality
- Full compliance with BS 7671 electrical regulations
- First-class installation safety and technical assurance
TrustMark Government Endorsed Quality
Infinity Renewables is a registered TrustMark installer, ensuring our work meets the UK government’s highest standards of technical competence, consumer protection and trading practices. TrustMark accreditation gives homeowners complete confidence in the quality and integrity of our installations.
- Government-recognised quality assurance scheme
- Ongoing assessment of installation standards
- Strict code of conduct and customer-care requirements
- Added protection through TrustMark's compliance framework
EPVS Verified Performance & Savings
Infinity Renewables is accredited with EPVS, an independent certification scheme that validates the performance calculations and financial savings we provide to customers. This ensures that every quotation and projection we give is accurate, transparent and compliant with UK regulations.
- Validates performance estimates for solar and battery systems
- Ensures customers receive accurate savings projections
- Protects against misleading or inflated performance claims
- Independent verification recognised across the renewable sector
Trading Standards Approved
Infinity Renewables is a Trading Standards Approved business, demonstrating that our installations, customer service and sales practices meet strict government-backed consumer protection standards. This accreditation gives homeowners complete confidence when choosing us as their renewable energy provider.
- Independently assessed and approved business practices
- Strong commitment to fair trading and consumer protection
- Transparent pricing and verified customer care standards
- Recognised by UK Trading Standards as a trusted installer
10-Year HIES Insurance Backed Guarantee
Every installation from Infinity Renewables is protected by a HIES Insurance Backed Guarantee. This ensures you are covered for a full ten years, even if a contractor stops trading. It is one of the strongest protection schemes available in the UK renewable sector.
- Comprehensive 10-year insurance-backed protection
- Guarantees workmanship and system performance
- Remains valid even if a contractor ceases trading
- Backed by FCA-regulated insurance providers
Infinity 10-Year Workmanship Warranty
Every installation by Infinity Renewables is protected by our 10-year workmanship warranty. This ensures your system is installed to the highest standards and remains fully supported for a decade.
- 10-year workmanship protection on every installation
- Covers installation defects and workmanship issues
- Provided directly by Infinity Renewables
- Works alongside your HIES Insurance Backed Guarantee