Why real-time data matters

• Spot issues early: DC string drop, inverter offline, Wi-Fi loss, CT reversed — we see it quickly and act.
• Prove savings: Clear views of today’s production, battery cycles, import/export and hot-water gains.
• Use more of your own power: Prioritise house loads, then hot water, then battery, then export.
• Optimise tariffs: Align charge/discharge with cheap/night/solar periods for lower bills.
• Backup confidence: Check battery state-of-charge and reserve thresholds before storms (where supported).

What Infinity does for you

• In-house monitoring & support: Our engineers configure your app, set sensible defaults and keep an eye on alerts.
• Remote optimisation: Update charge windows, backup reserve, export limits and diverter priorities as seasons change.
• Proactive triage: We diagnose most faults remotely; if a visit’s needed, we arrive with the likely fix.
• Firmware & compliance: Guidance on updates and DNO/limit settings to keep things safe and stable.
• Warranty help: Data evidence ready if a component needs an RMA.

• Automatic buy & sell (where supported): Charge on low prices/night rates; power the home when prices rise.
• Solar-first hot water: Use diverters to heat cylinders before exporting — simple bill savings.
• Dynamic load management: Keep EV charging within the main fuse rating; avoid nuisance trips.

• Storm pre-charge: Increase battery reserve ahead of bad weather for better backup resilience.
• Export caps: Respect DNO limits while still maximising self-consumption and savings.
• Seasonal schedules: Winter/night top-ups vs. summer solar priority — updated by our team.

Data, access & privacy

Monitoring access is permission-based and revocable at any time. We use your data only to commission, operate and maintain your system. Credentials are handled securely and never shared outside Infinity.

Connectivity checklist

• Stable Wi-Fi or Ethernet near the inverter/battery or gateway.
• App account set up; notifications enabled if you want alerts.
• Export meter / CT clamps installed and paired where required.